Changes and insurance

Bookings are processed within 24 hours of reaching our system, and from that point the activity is closed and can no longer be cancelled. Changes of name, time and so on are sometimes possible, but not always. Once a booking has been processed, each supplier’s own cancellation and amendment terms apply, and any fee the supplier charges has to be paid by whoever is asking for the change — where the change can be made at all. There is more detail in our terms and conditions.